Empower users with their choice of communication options, including Video Chat, Live Chat, Chatbot, Texting, Emails, and Calls.
In today's digital age, versatile choice ensures everyone can communicate how they feel most comfortable and connected.
Launch connection avenues directly from your Website, Social Media, Print/Digital Ads, ATM Fleet, Logo, and Promo Items for seamless
access and maximum user engagement.
MiniBranch's browser and app-based platform empowers remote work, offering flexibility and cost savings. It ensures business continuity with unforeseen disruptions and boosts employee morale, ultimately enhancing productivity and customer service.
Our virtual assistant supercharges interaction experiences. It responds in just one second,
handles diverse requests, and seamlessly
connects to the right department.
Your 24/7 Virtual Teller Never Sleeps
We eliminate language barriers by offering live chat translation in over 100 languages, ensuring every member feels heard and understood.
Translates Over 100 Languages
Our digital document delivery and signing eliminates branch visits, enabling swift, secure member onboarding and loan document
signing from anywhere, anytime.
Transform Your Agreement Process
Single Interactive Platform
Built For Credit Unions
REDEFINE BRANCHING
Connect and market using a single platform built for credit unions!
Features
Single Platform
Video Chat
Live Chat
Text and Call
Document Delivery
Document Signing
Co-Browsing
Language Translator
Virtual Assistant
Chat Log Storage
Video Chat Storage
No Core Integration
Go Live in Weeks
Launch Points
Website
ATM Fleet
Social Media
Print Ads
Digital Ads
Promotional Items
Signage
Your Logo
URL Delivery
Website Delivery
QR Code Delivery
Solutions
Increase Membership
Members Connect Their Way
Members Connect Where They Are
Attract Younger Demographic
Improve Staff Efficiency
Staff Can Work From Anywhere
Attract Employees
Digital Branch
Disaster and Pandemic Proof
Improve Member Experience
Improve Future Member Experience
Go Digital
Video Banking
Branch Anywhere
Future Proof Your Credit Union
Marketing
Custom Consoles for Each Application
Video Marketing
JPG Marketing
Explainer Videos for Ads
Increase ROl on Campaigns
Call To Action Deliverables
Financial Wellness Deliverables
Transform Your Marketing Capabilities
WHAT OUR PARTNERS ARE SAYING
Jackie Hoonjan
CEO
Pacific Cascades Federal Credit Union
MiniBranch provided us with an easy-to-implement connection solution. As a smaller credit union, cost-effectiveness is crucial, and MiniBranch offers tremendous value at a reasonable price.
We're grateful for MiniBranch's impactful service in our first year.
Lilly Newfarmer
President/ CEO
Tarrant County's
Credit Union
As a small credit union, we have found MiniBranch to be a more cost -effective option than ITs for connecting with our members and potential members in areas where we don't have a physical branch.
Its text and live chat features have made it easy for our members to reach us from anywhere, and this supports our credit union's growth initiatives. We are delighted to have partnered with MiniBranch, who have made the transition seamless and provided our staff with excellent training and support.
Monica Gilbert
CEO
Financial Health
Federal Credit Union
You won't regret working with MiniBranch.
Our staff, members, and prospective members love the connection options. We are much more efficient from a staff perspective.
Our virtual assistant "Wvatt" works for us 24/7.
Kellie Brower
Exec VP Operations
First Pioneers
Federal Credit Union
I highly recommend MiniBranch services/product to anvone seeking to reach their members/customers on a digital platform.
Karen Knight
VP/IT
Tarrant County's
Credit Union
MiniBranch is the way to go!
The MiniBranch console is also an effective marketing tool that allows us to Be Virtually - Everywhere!
If your credit union is ready to transition into the 21st century, MiniBranch can get you there.
Andrea Spencer
Marketing Director
Tarrant County's
Credit Union
In one word - WOW!
